Software integrations drop connections, but a temporary API failure should never wipe out the environment you configured.
Solidmatics watches an engineering team across the tools they already use and tells leadership whether the work is actually producing anything. You spend time specifying exactly which repositories and task boards the system should monitor. This curation is what allows the platform to judge meaning instead of just counting motion.
When a third-party API drops a connection, standard software behavior is to wipe the unrecognized data. We rejected that standard. Background processes should never destroy your setup.
We updated how Solidmatics handles dropped integrations.
Preserving your context
Instead of deleting unrecognized connections when an external service fails, we park them safely in the background.
Your configurations remain intact. The sync states for your Jira boards or GitHub repositories freeze in place. The specific resources you curated for team overviews stay exactly where you put them. The system stops pulling new data without throwing anything away.
Engineering leaders and founders use Solidmatics because they need a clean, credible report each morning. They do not want another dashboard to maintain. Babysitting broken webhooks defeats the core purpose of the product.
Seamless reconnection
When you reconnect a parked tool, the system adopts everything back instantly.
The integration picks up right where it left off. Solidmatics recognizes the unique identity of your parked connection and maps the fresh authorization directly to it. You avoid reconfiguring settings or re-linking team resources.
External APIs will always experience transient failures. 🔌 Solidmatics absorbs those disconnects securely. ⚙️ You restore access and the morning reports resume immediately. 🔒